Shipping Policy
We aim to process and deliver your orders as quickly and safely as possible.
Estimated Delivery Times
- Standard Shipping: 3–7 business days
- Express Shipping (if available): 1–3 business days
- Processing Time: Orders are usually processed within 24–48 hours after confirmation
Please note that delivery times may vary depending on your location, courier delays, or peak seasons.
Cold Pack & Temperature-Sensitive Products Notice
Some of our products may include temperature-sensitive ingredients.
To maintain product quality and effectiveness:
- Orders may be shipped with cold packs or insulated packaging when required
- We recommend storing these products in a cool, dry place immediately upon delivery
- During extreme weather conditions, slight shipping delays may occur to ensure product safety
Important Notes
- Once your order has been shipped, you will receive a tracking number via email
- We are not responsible for delays caused by courier services or incorrect shipping details
- Please ensure your shipping address is accurate at checkout to avoid delivery issues
If you have any questions about your shipment, feel free to contact our support team.